Resetting your device
You can reset your device to its original settings, with deleting all data from your device
memory. Before you perform a reset, make sure to back up any important data saved on
your device.
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To perform a factory data reset
To avoid permanent damage to your device, do not restart your device while a reset procedure
is underway.
1
Drag the status bar downwards, then tap .
2
Find and tap
Backup & reset> Factory data reset.
3
If you also want to erase data such as pictures and music, which is saved to your
device's internal storage, mark the
Erase internal storage checkbox.
4
Tap
Reset phone.
5
To confirm, tap
Erase everything.